Why You Need a Backup

backup, case study, tales from the front line 1 Comment »

Back It Up, Back It In, Let Me Begin…

Thanks to beckylikesben

Thanks to beckylikesben

Mr M ran a restaurant.  The restaurant had a computer, a master till and two slave tills running on a wired and wireless network. On one of the busiest days of the year, Mr M’s master till froze and, on rebooting it, came up with:

Primary master hard disk fail

Which is never something you want to see. Mr M’s master till was knackered, and along with it any slave tills were useless.

Mr M managed to get a new hard disk, and had Windows XP reinstalled along with the till software, but Mr M had no backups and so had to completely reprogram the till, which took days.  Mr M had no records of what he’d sold or taken for months, and no idea how many customers he’d even had. Mr M’s workload just quadrupled.

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