May 09
Back It Up, Back It In, Let Me Begin…
Thanks to beckylikesben
Mr M ran a restaurant. The restaurant had a computer, a master till and two slave tills running on a wired and wireless network. On one of the busiest days of the year, Mr M’s master till froze and, on rebooting it, came up with:
Primary master hard disk fail
Which is never something you want to see. Mr M’s master till was knackered, and along with it any slave tills were useless.
Mr M managed to get a new hard disk, and had Windows XP reinstalled along with the till software, but Mr M had no backups and so had to completely reprogram the till, which took days. Mr M had no records of what he’d sold or taken for months, and no idea how many customers he’d even had. Mr M’s workload just quadrupled.
I made a startling discovery today. A client was fed up with Talk Talk’s lack of customer service (everyone is in the end) and was looking at moving back to BT.
